Patient Resources

First Visit

Your initial appointment will consist of an examination and explanation of your diagnosis and treatment options by one of our dentists.  Usually your cleaning can be done the same day as the consultation. However, a complex medical history or treatment plan may require an evaluation and a second appointment to discuss treatment options on another day.

Please assist us by providing the following information at the time of your consultation:

  • Previous dental records and any X-rays.
  • A list of medications you are presently taking.
  • If you have medical or dental insurance, bring the necessary information.  Also bring your completed registration forms.

*IMPORTANT: A parent or guardian must accompany all patients under 18 at the initial visit.

Insurance/Billing

Our office accepts most PPO insurance plans.  We file insurance claims as a courtesy to you.  Unless prior arrangements have been made, your estimated portion, factoring insurance, is due when services are rendered.  Please call if you have any questions or concerns regarding your initial visit.

We make every effort to give you an accurate estimate of your insurance coverage, but ultimately, it is your responsibility to know your coverage limits.  However, please be aware that some, or perhaps all, of the services provided may be considered non-covered services and not considered reasonable and necessary under your dental insurance coverage.  You are responsible for any non-covered service.

For your convenience we accept check, American Express, Visa, MasterCard and Discover.  We also offer CareCredit, which is an outstanding option for financing your dental treatment at 0% interest for up to 12 months. Sunbit is another third party lender we have partnered with.  They have no hard credit checks, lightning fast approval, and  “Smile now, pay-over-time” plans.  Certain restrictions apply.

If you have questions regarding your account, please contact us at 770-957-5214. Many times, a simple telephone call will clear any misunderstandings.